At House of Sasha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or make a purchase.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment partners)
- Order history
- Any information you provide when contacting us
We may also collect technical information such as your IP address, browser type, device information, and website usage through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates
- Respond to your enquiries
- Provide customer support
- Improve our website and shopping experience
- Send promotional emails or offers (only if you choose to receive them)
- Comply with applicable legal obligations
Payment Security
We do not store your credit or debit card details. All online payments are processed securely through trusted third-party payment gateways.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You may disable cookies through your browser settings, although some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers when necessary, including:
- Shipping and courier partners
- Payment gateway providers
- Website hosting and technical service providers
- Government or legal authorities where required by law
These partners receive only the information necessary to perform their services.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, or loss. While we strive to safeguard your information, no method of online transmission or electronic storage is completely secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your personal information, subject to legal and business record-keeping requirements
To make any such request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. House of Sasha is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
House of Sasha
Email: hello@houseofsasha.com